INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What type of products does imani offer?

IMANI offers a curated collection of stylish home essentials, including bookends, candle accessories, cushion covers, decorative boxes, dinnerware sets, dining collections, duvet ensembles, luxury throws, sculptures, flasks, serving trays, vases, and more.

2. How can I place an order?

Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Fill in your details, select your payment method, and complete your order in a few clicks.

3. Do you offer international shipping?

Shipping availability depends on your location. You can check available options at checkout. If shipping is not supported in your region, our support team will guide you with alternatives.

4. How long does delivery take?

Delivery time varies by location and product availability. Once your order is placed, you will receive an estimated delivery date along with tracking details.

 

5. Can I return or exchange an item?

Yes, eligible items can be returned within 7 days of delivery. Products must be unused, undamaged, and in original packaging. For full details, please refer to our Refund & Returns Policy.

6. What should I do if I receive a damaged or wrong item?

Please contact us within 48 hours of delivery with your order number and photos. We will arrange a replacement or refund.

 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS