{"id":13,"date":"2025-11-13T20:05:32","date_gmt":"2025-11-13T20:05:32","guid":{"rendered":"https:\/\/imanihome.com\/?page_id=13"},"modified":"2025-11-27T16:47:25","modified_gmt":"2025-11-27T16:47:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/imanihome.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"elementor-element elementor-element-168ad3a e-con-full e-flex e-con e-parent\" data-id=\"168ad3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1b89cd color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"e1b89cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"141\" data-end=\"451\">At IMANI, we want every piece you bring into your home to feel just right. Whether it\u2019s a set of dinnerware, a luxury throw, a decorative box, a sculpture, cushion covers, or any of our home styling essentials, your satisfaction is our priority. If something doesn\u2019t meet your expectations, we\u2019re here to help.<\/p><p data-start=\"453\" data-end=\"721\">We accept returns on eligible items within <strong data-start=\"496\" data-end=\"506\">7 days<\/strong> of delivery. Products must be unused, unwashed, undamaged, and returned in their original packaging. Due to hygiene and safety standards, certain textile items and customized pieces may not be eligible for returns.<\/p><p data-start=\"723\" data-end=\"1035\">To request a return, simply contact our support team with your order details and reason for return. Once your request is approved, you will receive instructions for sending the item back. Please note that return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect.<\/p><p data-start=\"1037\" data-end=\"1273\">If you receive a product that is defective, damaged, or not what you ordered, please inform us within <strong data-start=\"1139\" data-end=\"1151\">48 hours<\/strong> of delivery along with photos for verification. We will arrange a replacement or issue a refund based on your preference.<\/p><p data-start=\"1275\" data-end=\"1483\">Refunds are processed after we receive and inspect the returned item. Approved refunds will be issued to your original payment method within <strong data-start=\"1416\" data-end=\"1438\">5\u201310 business days<\/strong>, depending on your bank or payment provider.<\/p><p data-start=\"1485\" data-end=\"1660\">At IMANI, we aim to make your shopping experience smooth, enjoyable, and worry-free. If you have any questions about your return or refund, our team is always ready to assist.<\/p><p data-start=\"1662\" data-end=\"1726\"><strong data-start=\"1662\" data-end=\"1726\">Your comfort, trust, and satisfaction mean everything to us.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At IMANI, we want every piece you bring into your home to feel just right. Whether it\u2019s a set of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":7,"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":27267,"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/27267"}],"wp:attachment":[{"href":"https:\/\/imanihome.com\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}